Valid as of 25.05.2018
Users are all individuals who visit the Website, use the services or submit information to Helmetal IMS, for example by ordering services or making a contact inquiry.
Services refer to all products and services offered by Helmetal IMS OÜ.
Processing of personal data
Helmetal IMS OÜ collects the following personal data of the users of the Website by using the following methods:
user’s name, e-mail address, phone number, company name – when the user makes an information inquiry or orders a service;
Website traffic statistics – Google Analytics.
Use of personal data
Helmetal IMS OÜ uses personal data for the following purposes:
provision of services to the user, such as entering into contracts and performance of the contract, communication with the user, submission of invoices;
Helmetal IMS OÜ uses the Website’s traffic statistics to improve user experience and provide more effective marketing.
The user has the right to prohibit the use of their personal data at any time, except when it is necessary for the performance of a contractual obligation, including the provision of a service.
Preservation and security of personal data
Helmetal IMS OÜ preserves personal data until it is necessary for achieving an objective or necessary according to law. For example, the e-mail address of the user is retained in the mailing list until the user expresses their wish to have it removed.
Helmetal IMS OÜ employs all reasonable measures to protect the processed personal data. Access to modify and process personal data is restricted to authorized persons and the personal data of all users is treated as confidential information.
Rights of the user
At any time, the user is entitled to:
express a wish to access their data;
request their personal data to be modified, supplemented or deleted as prescribed by law;
request the processing of personal data to be restricted;
request the transfer of personal data.
In order to exercise their rights, the user should send a corresponding request to the following e-mail address: email@example.com.
If the user believes that their rights have been violated during the processing of personal data, they are entitled to contact Data Protection Inspectorate.
Cookies are small text files that are automatically stored by the web browser on the user’s device. Cookies can be created by different service providers, such as Google and Facebook. Cookie files are not dangerous to the computer.
There are two types of cookies.
Persistent cookies are stored permanently in the cookie file on the user’s computer. They could be used for identifying a repeat visitor to the website and customizing the content of the website according to the users’ needs, or for collecting statistical data.
Session cookies are temporary and get deleted after the user leaves the website or closes their web browser. Session cookies could be used for enabling certain features of the website, such as service or product requests etc.
Cookies are used to collect data on how the website is used in order to personalize it and make it more user-friendly. Furthermore, cookies help to collect usage statistics, which makes it possible to assess and improve the performance of the website and provides basic data for carrying out effective marketing activities.
To collect usage statistics, Helmetal IMS OÜ uses the service of Google Analytics, which collects data on the sub-pages visited, visit times, number of visits, devices used, entry channels and other statistics.
It is possible for Google Analytics to collect data on user activity without using cookies. In order to prevent Google Analytics from using the data, the user can install a browser add-on for blocking Google Analytics on their device: Google Analytics opt-out browser add-on.